Booking Information
Thank you for choosing Rockies Hiking & Yoga!
Please read the following information carefully to ensure you understand the booking process, payment procedure, cancellation policy, and other Terms & Conditions.
Prices & Tax
All prices include tax and are in Canadian Dollars (CAD).
Prices do not include gratuities.
Booking & Payment
To make a booking, please get in touch via email or by filling out the inquiry form on our contact page. Michelle will get back to you to discuss your trip goals and prior experience, and then she will offer you a sample itinerary and a quote for your program. Once you and Michelle have confirmed your program, she will send you an invoice.
Full payment is due upon receipt of your invoice. We accept MasterCard or Visa, or Interac e-transfer to michelle@rockieshikingandyoga.ca
Transportation
Shuttle services to Moraine Lake are available to add on to a full-day hiking program. For trips to Lake O’Hara, Michelle can secure your Parks Canada shuttle seat and meet you at the Lake O’Hara parking lot. For all other programs, Michelle can meet you at a pre-arranged location or arrange for private shuttle services at an additional charge. Please include whether you require transportation in your booking inquiry.
Food Services
Lunch and snacks can be added to any program at an additional cost. Please reach out to inquire about food services and include any dietary requirements in your booking inquiry.
Waivers
Prior to your program date, all participants must sign a waiver of liability for Hiking, a waiver of liability for Yoga, and both in the case of a Hiking & Yoga program. Please note, the waivers are linked here for your advanced consideration, but they must be filled out in person and witnessed by Michelle on the first day of your program.
Mountain Weather & Conditions Policy
Mountain weather can be unpredictable. Unfortunately, Rockies Hiking & Yoga cannot provide refunds due to disappointment about weather. For outdoor yoga and hiking & yoga programs, Michelle will provide an indoor location as an alternative. This might alter the timing and location of your original program. In every situation, Michelle will do her absolute best to choose appropriate objectives and alternatives that will give you the best possible experience.
Cancellation & Refund Policy
For programs that include private transportation, you may cancel up to 72 hours before your program. You will receive a full refund less a $100 non-refundable booking fee. No refund will be given for cancellations less than 72 hours before your program date.
For trips to Moraine Lake through Via Via Shuttle company, you may cancel up to 7 days prior to your program date to receive a full refund less a $50 non-refundable processing fee. For cancellations made within 7 days of your program date, you will receive a 50% refund of your program price.
For all other programs, you may cancel up to 72 hours before your program date. You will receive a full refund less a $15 non-refundable processing fee. No refund will be given for cancellations less than 72 hours before your program date.
National Parks Pass
Guests are required to purchase their own National Parks pass to access Banff, Yoho, and Kootenay National Parks. The National Parks pass is available online or in person at National Park gates and some Parks Canada Information Centres.