Booking Information
Thank you for choosing Rockies Hiking & Yoga!
Please read the following information carefully to ensure you understand the booking process, payment procedure, cancellation policy, and other Terms & Conditions.
Prices & Tax
All prices are in Canadian Dollars (CAD).
All prices include tax.
Prices do not include gratuities.
Booking & Payment
Most programs can be booked directly and paid in full on our scheduling page.
Please get in touch by email or submit an inquiry request from our contact page if you have any questions or if you wish to discuss directly with Michelle about creating a customized program.
For customized programs, Michelle will email you an invoice. Full payment is due upon receipt of your invoice.
We accept MasterCard and Visa, or Interac e-transfer to michelle@rockieshikingandyoga.ca
Transportation
Transportation is not included in the base rate of your program. Private shuttle services can be arranged and added to your program at an additional charge.
We can reserve your shuttle seat to Moraine Lake, which will be added to the base rate of a full-day hiking program.
For trips to Lake O’Hara, Michelle can arrange your Parks Canada shuttle ticket, which will be added to the base rate of a full-day hiking program, and she will meet you at the Lake O’Hara parking lot.
For all other programs, Michelle can meet you at a pre-arranged location. Please include whether you require transportation in your booking inquiry.
Food Services
Food services are not included in the base price of your program.
Lunch and snacks can be added to any program at an additional cost.
Waivers
Prior to your program date, all participants must sign a waiver of liability for Hiking, a waiver of liability for Yoga, and both in the case of a Hiking & Yoga program. Please note, the waivers are linked here for your advanced consideration, but they must be filled out in person and witnessed by Michelle on the first day of your program.
Mountain Weather & Conditions Policy
Mountain weather can be unpredictable and it plays an important role in our trip-planning process. For outdoor yoga sessions and hiking and yoga programs, Michelle will arrange an indoor alternative if conditions are not suitable for practising outside. This will be communicated within the week leading up to your scheduled program. Please note that adjustments to timing and location may be required, and refunds will not be issued if yoga is moved indoors. In every situation, Michelle will do her absolute best to choose appropriate objectives and alternatives that will give you the best possible experience. Please review our Cancellation & Refund Policy for more information.
Cancellation & Refund Policy
For programs that include private transportation arranged by us, you may cancel up to 7 days before your program. You will receive a full refund less a $100 non-refundable booking fee. No refund will be given for cancellations less than 7 days before your program date.
For trips to Moraine Lake, you may cancel up to 7 days prior to your program date to receive a full refund less a $100 non-refundable booking fee. No refund will be given for cancellations less than 7 days before your program date.
For all other programs, you may cancel up to 72 hours before your program date. You will receive a full refund less a $15 non-refundable processing fee. No refund will be given for cancellations less than 72 hours before your program date.
National Parks Pass
Guests are required to purchase their own National Parks pass to access Banff, Yoho, and Kootenay National Parks. The National Parks pass is available online or in person at National Park gates and some Parks Canada Information Centres.